Get help

The packet is a printable, step-by-step plan built from your free risk check answers. It covers how to prepare for a Google Business Profile appeal or a safe edit, the evidence to gather, what to submit and what to avoid, with the official Google help pages cited. See Sources & disclaimer.

After you pay, Stripe sends you back to our success page automatically. It checks your payment (the link carries your confirmation code) and opens your packet on that device. Your Stripe receipt email has the same link, so use it any time to unlock the packet again, for example on a new device or after clearing your browser data. Bookmark the packet page too.

First, wait a minute and reload the success page or click the link in your Stripe receipt, since the payment check can take a moment. Make sure you opened the full link (it should contain session_id=). If it still doesn't unlock, send us the form below with your Stripe receipt or confirmation code and choose "Payment or unlock problem."

No. Only Google can reinstate a profile, and Google makes the final decision on every appeal. We're independent and not affiliated with Google, we can't contact Google for you or speed up a review, and nobody can promise an outcome. The packet helps you submit a clear, well-prepared appeal.

Use the form below. We reply by email, usually within 1-2 business days. Please include the email address you want us to reply to.